Shipping Policy

Last Updated: August 6, 2026

We ship to customers throughout the United Kingdom.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed during weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times:

• United Kingdom: 5–12 business days

Delivery times are estimates and may vary due to customs, weather conditions, courier delays, or peak shopping periods.

Order Tracking

Tracking information will be emailed once your order has been dispatched.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Elové Ivy cannot be held responsible for delays or failed deliveries caused by incorrect addresses.

Lost Packages

If your package appears to be lost, please contact us and we will work with the shipping carrier to investigate the issue.

Contact

Email: contact@eloveivy.com